By making a reservation on our site and making the payments, you are accepting the conditions and terms described below.
Preliminary conditions
– Guests must be over 20 years old, on some properties a minimum of 30 years is required.
– It is not allowed in properties: stag/hen/bachelor/bull’s parties or any other similar event
Rental conditions
– Only after receiving the initial amount, reservation is confirmed.
– Check-in time is from 18h, check-out time must be made until 10h. These times may vary depending on the availability of the property and after agreement with the owner.
– The client must reconfirm with our site/owner / local partner, 7 days before arriving, the estimated arrival hour. They must respect the stipulated time, in order to avoid unnecessary waits.
– On the arriving day, you must deliver security deposit in the stipulated amount and cash/credit card cation. If the security deposit is in the guarantee of credit card it is not necessary to deliver any value upon arrival.
The security deposit will be refunded until 1 week after the day of departure, after checking the household stuffing and no damages to report, or penalties payable.
– The rental price includes bed sheets, bath towels (beach towels/pool not included), water, gas and electricity. Some of these items may be extra according to the time of year ( heating in winter period from November to April) and with the conditions imposed by the owner.
It is recommend reading carefully these rental conditions written on the respective property file’s description.
– The rental does not include: telephone, the supply of meals, beach/pool towels, or other services other than those indicated on this page.
– Any interruption in the supply of water, electricity and gas, to which the owner/management entity is totally unrelated, will not be subject to compensation.
– The price includes final cleaning/change of bed linen/towels according to the rate of change stipulated in the respective listing of the property.
– On the day of departure, the trash must be deposited in the respective container closest to the property, in a place to be designated.
– Any request for assistance during the rental period must be requested from the owner of the house/managing entity in local
– The rental is limited to the maximum number of people hired in the reservation, if there are more people to stay, you will be charged an extra price of your stay; alternatively, the owner/managing entity has authority to expel surplus persons.
If the situation persists, the owner/managing partner has the power to cancel rental and expel the guests, and there is no room for any kind of compensation.
It will also be due by the holder of the reservation to CasasEferias.Com a compensation for the stay of the people up to the moment, at the rate of € 20 per night per person
– Do not move any furniture from its initial location.
– Access to private and enclosed areas of the house is forbidden and must be respected by the clients.
– No flower should be collected or any part of the garden damaged. Camping is expressly prohibited in the garden or lawn areas.
– public order and the hours of silence should be respected from 10 pm to 8 am; any disturbance resulting from disrespect this condition will imply the immediate termination of rental and expulsion of the clients.
Properties
– All properties of our website are contracted directly to legal owners/representatives, or to companies that manage the property (local partners) and are legally authorized by their respective owners to rent.
– The properties are managed, prepared and maintained by the respective owners and/or their representatives for this purpose, as well as by other entities (local partners) in which they act behalf such powers may have been delegated.
– Our company, through the current website or the extensive network of sites, manages and guarantees the entire booking process from the availability information request until the moment of entry into the property
– From the moment of entering the property, our website will serve only as a mediator between owner/representative and client, making contacts of support and urgencies
Visits
Our rental business does not offer the service of visiting properties.
Property’s Housekeeping
– When announced or contracted as an extra service, housekeeping, cleaning services or their derivatives, during the stay, the respective schedules are not subject to a prior combination
– These services will run on weekdays between 09.00h and 19.00h
– According to the availability of these services, and exceptionally, guidelines or indications of preference regarding days or times will be accepted, analysed and matched to the extent possible
– If the client rejects, prevents or deny access to the property, whatever reason, the rendering of these services will result in the loss of the right to that service
Other Services adjacent to the lease
– Properties can be act of several types of technical interventions, either on a permanent basis or on an ad hoc basis, on which good maintenance of the infrastructure and equipment depends, in order to guarantee the habitability and comfort conditions for the tenants, Gardening, Swimming Pool Maintenance and Sanitation.
Occasionally, there may be a need for specific interventions for repairs, replacements or additions to existing equipment.
– If the customer rejects or prevents any of these services, or prevents access to the property, for whatever reason, it will result in the loss of the right to that service.
– Our rental service CasasEferias.Com reserves the right to intervene in any situation that it deems urgent, even without the agreement of the local owner/partner or the reservation holder.
Voucher/email with additional property information
– The reservation is confirmed upon payment of the amount required in the terms and conditions of the pre-reservation email
– When the final payment is received, a voucher and/or email with the complementary information of the property namely address and telephone contacts will be issued, and the entry instructions
– The Voucher and/or email are the only provided proof of reservation
– The number of people stated in the Voucher refers to the exact nr. that can be accommodated on the rented property
– If a number of persons on the property are bigger than the number identified in the Voucher and exceeds the advertised capacity of the respective property, it will result in the loss of the right to the contracted lease, without reimbursement, giving legitimacy to the local owner / local partner directly or through Bedzy, proceed to charge the value in the deposit against breakages / security deposit delivered at Check-In
– If during the stay, there is a number of people higher than the one identified in the Voucher and higher than the announced capacity of the respective property, will result in an immediate cessation of the right to the temporary lease titled by the Voucher, forcing the immediate abandonment of the property of the number of surplus persons in relation to that capacity. The Voucher holder will also be responsible for our compensation for the stay of the extra people at the rate of 20 euros per night per person.
Reservation Invalidity Already Confirmed
For several reasons and circumstances, confirmed reservations that we confirm may become unavailablee.
The most common reasons and circumstances are:
A) A termination according to the owner/representative,
B) Prior verification of disparity between the published information and reality,
C) Prior verification of poor habitability conditions (occasional or permanent),
D) Reserved property transaction.
Breakage or damage Deposit / Security deposit / Caution
To all properties published on this website, we require a deposit, also called a breakage or damage Deposit / Security deposit / Caution.
Breakage or damage Deposit / Security deposit / Caution its provided in by credit card, being returned at the end of the stay after verification of the accommodation, it can take 2 weeks for the deposi to be back to the credit card. This service is intended to cover any damages caused by misuse or improper use of infrastructure, equipment and property, or resulting from vandalism.
If damages are reported, the security will be withheld in proportion to the quantification of the damages identified; If the damage is greater than the amount of the security, the owner/representative of the accommodation shall be entitled, directly or through Bedzy, to be solidarity responsable of the house responsible during the period in which the damages occur in an equivalent amount to the remainder.
Pets
Irrespective of whether or not the property description has restrictions on the presence of pets on the property, the presence of such animals must be communicated in advance, in writing. It will be at the discretion of the owner or the entity that manages the property to accept them.
– In the communication must be made the description of the animal (height, length, weight, race, etc.) and a photo of each specimen must be sent.
– Even if there is acceptance of animals, this acceptance may be subject to an extra payment for the presence of the animal or necessary cleaning.
– In certain properties, the value of deposit against breakages can be increased as a result of having pets.
– If there is no prior written communication and no authorization is given, the owner or entity that manages the property has the right to request the immediate withdrawal of the animals and may, in the last circumstance, immediately terminate the lease, with no right to refund of value or right to any subsequent request for compensation.
– ALL group of guests are in solidarity with all damage caused by the animals and in case there is any damage to pay, it must be done immediately. If the value of the caution/damage deposit is not sufficient, the balance amount must be paid immediately.
In case of accepting pets, the permit is for 1 single animal, of no danger species.
During the stay the animal is not allowed to:
• Use any pool, private or shared
• Use any sofa
• Sleeping on top of any bed occupied or not by guests
